Shipping Policy – Vellara
Intro Paragraph: At Vellara, we know you’re excited to start your wellness journey — and we want your premium natural supplements delivered to your door as quickly and safely as possible. Please read our shipping policy carefully to understand delivery timelines, shipping costs, and everything in between.
📦 Order Processing Time
All Vellara orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day.
You will receive an order confirmation email immediately after purchase, followed by a shipping confirmation email with your tracking number once your order has been dispatched.
Note: During peak seasons, promotional sales, or high-demand product launches, processing times may extend to 3–5 business days. We appreciate your patience.
🚀 Shipping Methods & Delivery Timelines
| Shipping Method |
Estimated Delivery |
Cost |
| Standard Shipping |
5–7 Business Days |
From $4.99 |
| Expedited Shipping |
3–5 Business Days |
From $9.99 |
| Express Shipping |
1–3 Business Days |
From $19.99 |
| Free Standard Shipping |
5–7 Business Days |
FREE on qualifying orders |
Delivery timelines begin after order processing and are estimates only. Vellara is not responsible for carrier delays.
🎁 Free Shipping Policy
Vellara offers FREE standard shipping on all orders over a qualifying amount (displayed at checkout). Free shipping is automatically applied at checkout — no coupon code required.
Free shipping applies to:
• Single-item orders meeting the minimum order value
• Subscription orders for Vellara wellness supplements
• Bundle and multi-product orders
Free shipping is available for domestic US orders only unless otherwise stated during a promotional period.
📍 Order Tracking
Once your Vellara order has shipped, you will receive a shipping confirmation email containing:
• Your Vellara order number
• A carrier tracking number
• A direct link to track your package in real time
You can also track your order by logging into your Vellara account and visiting the My Orders section. If you have not received a tracking email within 3 business days of placing your order, please check your spam folder or contact us at vellara.brand@gmail.com.
🌍 Domestic Shipping (United States)
Vellara ships to all 50 US states, including Alaska and Hawaii. We partner with trusted shipping carriers including USPS, UPS, and FedEx to ensure your supplements arrive safely and on time.
P.O. Box Deliveries: Vellara ships to P.O. Boxes via USPS Standard Shipping only. Expedited and Express options are not available for P.O. Box addresses.
✈️ International Shipping
Vellara currently ships to select international destinations. International shipping rates and delivery timelines are calculated at checkout based on your location.
Please note:
• International orders may be subject to customs duties, taxes, and import fees depending on your country. These charges are the responsibility of the customer.
• Vellara is not responsible for delays caused by customs clearance processes.
• Delivery timelines for international orders: 10–21 Business Days depending on destination.
For the most current list of countries we ship to, please check the checkout page or contact vellara.brand@gmail.com.
❌ Undeliverable Packages & Returned Shipments
If a Vellara order is returned to us due to an incorrect address, failed delivery attempts, or refusal of the package, we will contact you via email. You will have the option to:
• Have the order reshipped (additional shipping fee may apply)
• Receive a store credit for the product value (excluding original shipping cost)
Vellara is not responsible for orders lost or delayed due to incorrect shipping information provided at checkout. Please double-check your address before completing your purchase.
📦 Damaged or Lost Packages
Vellara takes great care in packaging your wellness supplements securely. However, if your order arrives damaged or is confirmed lost by the carrier, please contact us within 7 days of the expected delivery date at vellara.brand@gmail.com with:
• Your Vellara order number
• Photos of the damaged package/product (if applicable)
We will work quickly to resolve the issue by issuing a replacement or full refund at no additional cost to you.
🔄 Shipping for Subscription Orders
Vellara subscription orders follow the same shipping timelines as standard orders. Your subscription shipment will be processed and dispatched automatically on your selected billing date. Subscription customers enjoy free or discounted shipping depending on the active promotion.
To update your shipping address for a subscription, log in to your Vellara account and update your details at least 24 hours before the next scheduled billing date.
📞 Shipping Support
Have a question about your Vellara shipment? We’re happy to help!
• Email: vellara.brand@gmail.com
• Response Time: 1–2 Business Days
• Support Hours: Mon–Fri 9 AM–6 PM EST
Vellara — Delivering Premium Natural Wellness Supplements to Your Doorstep.
